Steven made the process clear and straightforward and accommodated my preference for teams calls and was flexible around my work commitments. 10/10 for professional service but with a personal touch. My previous attempt to write a will failed but Steven Goddard did a good job and made the process simple whilst explaining everything asked clearly. He answered all my questions and understood my requirement for clear information.
Joanne
I found our consultant Petrina approachable, friendly and helpful throughout both by telephone and face to face. Petrina and her team at TWP gave us all of the relevant information we needed to make an informed decision. I have already referred four clients to her and I’m sure I will do so in the future.
Richard & Carol
I received a leaflet through the door about a free talk that was happening locally. In the end I couldn’t attend but a personal appointment was arranged with Liz Lomas. It was great to be able to have the chat at home without the stress or expense of solicitors. Liz had lots of information and brought up things we hadn’t even though of. She was very friendly and the whole process was very relaxed and informal. We would like to thank Liz for her advice and help. We were trying to have the difficult conversations whilst our seven-year-old son was in the room. Liz was very sensitive and professional.
Jonathan & Jenny
I was impressed with the presentation that John Gower gave to the residents of the apartments where I live. I decided to ask for his help in writing my new Will. From my first meeting to discuss my Will I found it very easy to consider all the possibilities to think about. John Gower’s help in drawing up my Will was clean and straight forward and very helpful. I last changed my Will from years ago when my husband died. I went to a local solicitor and had four interviews to draw up a ‘straight forward’ document. It was also far more expensive. I have told the other residents about the expert attention that I received and I hope they will consider TWP.
Patricia
Julia Fleetwood is professional, empathetic and a caring person. She followed through swiftly with all necessary documents. It was a highly professional service and I have since referred a friend and Julia made contact, he was also very happy with the service. I would continute to recommend your services to others. Many thanks for the work carried out.
Christine