Could not fault Gareth’s service or quality of communication. Gareth was very competent without being too pushy and all queries were dealt with in a straightforward manner. TWP gave impressive service all round. My consultant acted in a personal and professional way and documentation was explained in plain English. Documents were sent to me when promised.
Peter & Jacqueline
James was brilliant from start to finish, helping to arrange our wills during the pandemic. He gave a personal approach and was always available. James was extremely professional and I recommended TWP to friends. It was impeccable service, easy and hassle free.
David & Amy
The service was always first class both with the office and with my consultant. My consultant, Steve, was helpful and knowledgeable in every respect. He always arrived at appointments on time and always made phone calls to me as promised. An excellent representative of the company.
Karl Evans was really helpful and patient. He was incredibly knowledgeable about all aspects and answered all of my questions. The service was extremely professional from start to finish. A big thanks to Karl.
Jan was excellent. She gave very clear assistance and options to us, things we had never given thought to. She gave us plenty of advice and we felt very comfortable giving her details of our personal information.
Sean & Daphne
Communication was polite and friendly and the service was very calm, helpful and considerate.
Steven explained everything very simply, checking we understood all the steps. He was very personable and friendly in his communication. The service was very professional, but in an accessible way, so he didn’t use jargon. We had a couple of small admin issues but once notified all was swiftly resolved.
Simon & Helen