John Gower arrived at the time arranged on the phone. He went through the original wills with us and noted all the amendments we wanted to make. He was very knowledgeable making recommendations and explaining the terms we did not understand. I spoke to him on the phone several occasions and he was always very pleasant, and he soon recommended the amendments we discussed.

I spoke on the phone to members of the office staff on a couple of occasions and was always treated with courtesy.

I would like to thank john for the help he gave us to apply for powers of attorney for my wife and myself.

Geoffrey and Yvonne

I was impressed with the service, especially that they come to your home. It made it so easy not having to travel, everything was explained clearly, and you were kept up to date with it all.

It was done very professionally

I would have liked it if someone had got in touch to finalise a couple of details. I would like to thank you for your service.

Elaine

All good, no problems, very satisfied with help received.

Very professional in everything.

Ann

Excellent

Exceptionally good

Edward

The service was excellent especially from John who explained all the complicated aspects of our wishes – sometimes several times. We always felt nothing was too much trouble when asking in person or by telephone.

The office staff were able to answer queries by telephone promptly. John was pleasant and professional when visiting our home and guided us through muddy waters on several occasions.

Ours was a complicated process as people who were involved were not easy to get hold of being somewhat distant in miles but John sorted it all out. So many thanks to him for that. We would not hesitate to use your services again for any related matters.

Ian & Gillian

Service was very informative thorough and personable.

Very professional and knowledgeable throughout meetings. Length of process from initial meeting to production and receipt of the will was longer than expected.

Colin and Ann

The Personal Service and quality communication from the willwriting partnership was fantastic.

I found your service very professional and I received all the information and help I needed.

The only general observation was I had to wait a long time for documents, but, other than that everything was fantastic. I will certainly recommend your company to my family and friends.

Jane

The service provided was clear, precise and was explained in such a way that could be understood.

Extremely professional. Appointments were made to suit ourselves and were promptly attended.

Nothing to add.

David & Carole

Very pleasant and helpful

Good especially when explaining things

Darlene

Steven Goddard Estate Planning Consultant has been very helpful and explains everything in detail and when I can't understand something, I only have to call or email and he returns an answer, whether its email or phone call, as soon as he can.

When phoning head office they don’t keep me hanging on the phone, they answer as soon as possible and if I have a query they are very patient.

I would like to say thank you to all staff and Steven Goddard.

Suzanne